Managing up - How to get what you need from teh people in charge - Melody Wilding
Summary
- How to communicate with your bosses and managers effectively
How the book changed me
- I have added regular checkins with my managers
Details
- Give rough drafts to your boss if they are a control freak
- 2 things determine how people communicate: dominance (how much do tehy try and control) and sociability (how much does someone express emotion)
- Priming helps lay the groundwork for persuasion
- Instead of just showing a problem, give the solution
- Each person is interested in their own personal benefit
- Use gratitude instead of apology
- Create very specific away from work status indicators
- Before blaming others, change the things within our control
- Constructive feedback focusses on the way forward and not past actions
- Surprise and delight others with whom you contact
- Create a system for keeping in touch with people
- Tell others about the work that you do that is what you want to be known for
- Combine stories with statistics to increase impact
- Have a short story ready for serendipitous meetings with people of influence
- When exiting an organization, have a clear plan to ensure that the organization are not hobbled