Surprise and delight others with whom you contact
Summary
- Surprise leads to positive emotions, so try to surprise people
Details
- Go the extra mile without being asked
- do it when people are not expecting it
References
Quotes
Surprise and delight. When we’re surprised, positive emotions like gratitude and connection intensify up to 400 percent. Perhaps you put extra polish on a joint presentation by adding graphics, charts, and other forms of data visualization without being asked. If someone asks you for feedback on something, send a video recording of your input rather than just leaving comments in a doc. If you come across a book your colleague or a leader might enjoy, mail a copy to their office, along with a handwritten note.
Related
- Information is only information if it is Surprising
- Aim to be a extraordinary contributor - Seth Godin
- Excellence is not an act but a habit - Will Durant
- The three most powerful motives are curiosity, delight, and the desire to do something impressive. Sometimes they converge, and that combination is the most powerful of all - Paul Graham