Reflect someones words back to them to attract them
Summary
- Mimicking someones words back to them increases likeability
Details
- This may involve putting their thoughts in their own words and reflecting back, which is also a sign of a good listener
References
Quotes
Servers who repeat orders back to customers, using their exact words, earn 70 percent more in tips than servers who simply use polite and positive words.
Try verbally mimicking in the first few minutes of an interaction.
You can do the same in your interactions. If a potential speaking client says to me, “We need a little more proof before moving forward. Do you have any data? The team is a bit worried about having another boring training. We’re really looking to inspire change.”
I might say, “Absolutely. Like you, we always want proof. I’ve attached some great testimonials and data. And, of course, we’re anti-boring. I have a number of engaging activities planned where the entire goal is inspiring change. Would you like to see a video demo?”